1. Who we are
4bizs (“4bizs”, “the platform”) is operated by Digitrend
Consulting Inc. (“Digitrend”, “we”, “us”), a
company incorporated in British Columbia, Canada, with its place of business in Vancouver, British
Columbia. These terms govern your use of the website at 4bizs.com and, where you have been
granted access, the 4bizs platform and its capability packs.
2. Acceptance of these terms
By using this website, submitting an enquiry, or accessing any part of the platform, you agree to these terms. If you are agreeing on behalf of a company or other organisation, you confirm that you have the authority to bind that organisation, and “you” refers to that organisation.
If you do not agree to these terms, do not use the website or the platform.
3. Accounts and access
- You must provide accurate registration information and keep it up to date.
- You are responsible for all activity under your account and for the confidentiality of your credentials.
- You must notify us promptly at cwang@digitrend.ca if you believe an account has been compromised.
- You are responsible for the acts and omissions of users you invite into your organisation, including staff, contractors and agencies.
- Accounts are for the organisation named at registration. They may not be shared across unrelated businesses without our written agreement.
4. The service
4bizs is a modular business platform. What you receive depends on which capability packs are enabled for your organisation, as recorded in your order form, quotation, or the platform’s own entitlement record.
The platform is under active development and is currently offered through controlled onboarding rather than open self-service signup. Individual capabilities are at different levels of maturity. We will tell you, before you commit, which capabilities are generally available, which are in pilot, and which are provided as an integration with a third-party system rather than as a native module.
We may add, modify, deprecate or remove features. Where a change materially reduces the functionality you are paying for, we will give you reasonable advance notice.
5. Fees and billing
- Fees are set out in your order form or quotation and are stated exclusive of taxes unless we say otherwise.
- Subscription fees are billed in advance; usage-based fees are billed in arrears.
- Payment processing fees charged by payment networks and providers are passed through as disclosed.
- Overdue amounts may attract interest at the rate stated in your order form, and we may suspend access to paid capabilities after reasonable notice.
- Except where required by law or expressly agreed, fees already paid are non-refundable.
6. Your data
You retain all rights in the data you and your customers put into the platform (“Customer Data”). You grant us a licence to host, process, transmit, back up and display Customer Data strictly as necessary to provide the service, to support you, and to meet our legal obligations.
You are responsible for having the legal basis to provide any personal information you upload, including information about your own customers, tenants, guests, patients or employees. Our handling of personal information is described in the Privacy Policy.
You may export your Customer Data at any time while your subscription is active. On termination we will make an export available for a period stated in your order form, after which Customer Data is deleted across every installed capability pack in accordance with our retention schedule.
7. Intellectual property
The platform, the 4bizs name and marks, the software, the templates, the documentation and everything we create in providing the service remain the property of Digitrend and its licensors. Nothing in these terms transfers ownership of that material to you.
You receive a non-exclusive, non-transferable right to use the platform for your own business purposes for as long as your subscription is active and you comply with these terms and the Acceptable Use Policy.
If you send us feedback or suggestions, we may use them without restriction and without obligation to you.
8. Third-party services
The platform connects to services we do not control — payment networks, carriers, customs authorities, mapping and telecommunications providers, marketplaces and messaging channels among them. Your use of those services is governed by their own terms, and their availability, pricing and rules may change independently of us.
Where a capability depends on a third party (for example customs filing, carrier rating, eSIM provisioning or card acquiring), we do not guarantee outcomes that are within that third party’s control, including regulatory acceptance, delivery performance or authorisation decisions.
9. AI-assisted features
Parts of the platform generate drafts, classifications, summaries and suggestions using artificial intelligence. These outputs are assistive. They are not legal, tax, customs, financial, medical or safety advice, and they must be reviewed by a competent person before you rely on them.
AI-assisted classification — including tariff and HTS suggestions — is a proposal for a qualified person to confirm. You remain responsible for the accuracy of anything you file with a customs authority, a tax authority, a regulator or an insurer.
The platform is designed so that AI does not perform consequential writes without a typed preview and an explicit confirmation by a user with the relevant permission.
10. Availability and support
We aim for high availability and publish a service level commitment in the order form where one applies. We may perform maintenance, and will schedule disruptive maintenance outside peak hours where practical. Emergency maintenance may be performed at any time.
Support is provided by email at cwang@digitrend.ca during business hours, Pacific time, unless your order form provides otherwise.
11. Warranties and disclaimers
We warrant that we will provide the service with reasonable skill and care, and in accordance with applicable law. Except as expressly stated in these terms or your order form, and to the maximum extent permitted by law, the service is provided “as is” and we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the service will be uninterrupted or error-free, or that it will meet regulatory requirements specific to your jurisdiction or industry unless we have agreed that in writing.
12. Limitation of liability
To the maximum extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill or anticipated savings, however caused.
Our total aggregate liability arising out of or relating to the service in any twelve-month period is limited to the amounts you paid us for the service in that period.
Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
13. Indemnity
You will defend and indemnify us against claims brought by a third party arising from your Customer Data, your use of the service in breach of these terms or the Acceptable Use Policy, or your breach of a law applicable to your business.
14. Suspension and termination
Either party may terminate a subscription in accordance with the notice period in the order form. We may suspend or terminate access immediately if you materially breach these terms or the Acceptable Use Policy, if suspension is required by law, or if your use presents a security risk to the platform or to other customers.
On termination your right to use the platform ends, outstanding fees become due, and the data export and deletion process described in section 6 applies.
15. Changes to these terms
We may update these terms. The “last updated” date at the top of this page always reflects the current version. Where a change materially affects your rights, we will give notice by email or in the platform before it takes effect. Continued use after the effective date constitutes acceptance.
16. Governing law and disputes
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it, without regard to conflict-of-law rules. The courts of British Columbia have exclusive jurisdiction, and each party submits to that jurisdiction.
If any provision is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it.
17. How to contact us
Digitrend Consulting Inc.
Vancouver, British Columbia, Canada
Email: cwang@digitrend.ca
Telephone: +1 604 783 6815